At Heat Outdoors we take huge pride in giving our customers the best technical support, product advice and timely service we can provide.
To find out more about our service promise as well as our terms and conditions, click the links to the right.
All our customer support is delivered from our UK based office and warehouse. The knowledgeable staff will help you select the right heater for your outdoor space and budget. They will also help resolve any query you might have. They are happy to speak to you, answer an email question or use the live chat facility.
When it comes to customer service donít just take our word for it. See just some of our 5 star Trustpilot reviews below.
Our Customer Service Department operates from 9.00AM to 5:30PM Monday to Friday, (GMT, BST). Outside these hours leave a message or email us and the Customer Service Team will respond as soon as possible.